On Tuesday, Jan 12th Gov Brown updated all Covid-19 risk levels in our state. Unfortunately, Multnomah Co. is still assigned to the “Extreme Risk” level preventing all gyms from reopening. Lloyd Athletic Club will remain closed until January 28th at which time we will update you on reopening. In response to this extended delay we have suspended all billing. Hang in there, and stay safe. We appreciate all our members more than you will ever know!
Please do not hesitate to email us at firstname.lastname@example.org if you would like to discuss your membership status with us or any requested refunds or freezes beyond what our billing company can do. We will continue to update you via social media, our phone message, our website, and our signage at the gym. Cancellations and Freezes are generally handled by our billing company ABC Fitness Solutions in order to properly document all membership and banking changes and they have been advised to make certain exceptions to our memberships based on the Pandemic. ABC can be reached at 888-827-9262 but email at email@example.com is by far the easiest. Once again, do not hesitate to reach out to us personally at firstname.lastname@example.org if you have circumstances beyond which the billing company can help. We want to be different from the big corporate gyms and helping you directly is the best way we can do that.
Thank-You so much for continuing to support our 100% locally owned business with over 50 employees/independent contractors. We know we will get through this with the continued support of our members. Watch for an update on the 28th or 31st.